Testimonials

I had a root canal today. Dr. Varella and his staff were all excellent to work with. I appreciate them.

- Reba Pearce

This was the best experience I’ve ever had with a Root Canal. It started with the phone call with Amber Front Desk and Insurance Person, my next step was with Heather the Dental Assistant then Dr. Varella. I can’t say enough about the care this team provided, there was no pain even with the stick for the numbing process. This Doctor is the BEST, I’ve had three other root canals and I tell you this is the place and team you want working on You!! 100 Stars. The Doctor and his Team has it going on. There is no other place I would have doing a root canal on me but the office of Dr.Varella. ******* The BEST!

- Leon Hampton

This team is OUTSTANDING. My overall visit couldn’t have gone any smoother. The office coordinator, Amber, was extremely cheerful and knowledgeable from my initial encounter of scheduling my appointment. She helped me complete any paperwork needed and obtained all of my insurance information prior. She answered all my questions and helped serene my fears as well as clarify what the treatment entailed. She truly showed me she cared about me and my pain as a patient that mattered to her, which is very hard to find in any business. Dr. Varella then put all my fears to ease. I was extremely apprehensive about the procedure I was about to endure. My fiancé assured me I was in wonderful hands and he was extremely gentle. I absolutely despise going to the dentist due to the fear of the needle. I couldn’t believe how considerate Dr. Varella was toward my feelings of anxiety. He comforted me as well as his assistant Heather. She took excellent care of me and helped me relax. She reassured me everything was going to be okay and they were going to relieve me of the tooth pain I was experiencing. Abbey, the other assistant was just as helpful and friendly also alleviating my fears. He evaluated my tooth in depth and explained everything thoroughly, as well as answered all of my questions of alarming concerns due to my fear. He has a technique that is amazing. The initial injection didn’t hurt one bit! I couldn’t believe it! I immediately applauded him for his gentle ability and thanked him. Once I got past the shots, it was smooth sailing from there. He worked quickly, yet efficiently to take the best care of me and give me a terrific result. The office is extremely clean, elegant and up to date with all the latest equipment including a microscope to see inside my tooth which helped him find 4 canals inside my tooth! I wish Dr. Varella did generalized dentistry because he would be my dentist FOR SURE. This well-equipped team is top notch. I would NEVER recommend another endodontist. They even stayed after hours to help me get out of pain! After speaking with him personally, he actually taught some of the dentists and other endodontists here in the Jacksonville area at the University of Florida. He is overall a good family man and has a well-established team that went above and beyond. I can not thank Varella Endodontics team enough for the wonderful care I received. I will be sure to tell everyone I know where to get a root canal if needed. You Guys ROCK!! -Ray B.

- Ray Bradford Jr

I can't say enough about how amazing this group is. Amber was very welcoming when I walked in the door and Dr. Varella and Heather took excellent care of me. This office stayed open over 2 hours after closing because they knew I needed them. I needed a root canal on two teeth they took their time and explained thoroughly what they were doing. Amber was also very clear in helping me with my insurance and explained my billing to the penny. I would go back just to have a cup of coffee and hang out with them.

- Susan Fowler

I couldn't be more happy with my experience here. I originally just went in for a precautionary appointment to see if one of my teeth might need a root canal. When I went in for my first appointment, Amber, who was working at the front desk, helped me and my mom with an insurance complication. After the tests were completed and I found out I did in fact need one I was a little stressed because I was leaving for college in 3 days! Dr. Varella made sure to fit me in immeadiately and I ended up coming in the very next day. Abbey, Dr. Varella's assistant was super nice before, during and after the procedure and made sure that I was comfortable. Dr. Varella continuously asked how I was doing, making sure that I felt no pain the entire time and making jokes occasionally to make sure I was at ease. All in all a wonderful experience, super friendly people and a great environment!

- Courtney Crawford

Very kind and professional staff. Root canal was done quickly without pain. Dr. Varella has done a great job. Very clean office also.

- D Jensen

I've read previous reviews on the receptionist, they're from a year ago. Amber is the new receptionist and she is very helpful, friendly and great at multi tasking!!

- Jody Ritchie

My husband and I are on vacation for the first time in 4 years when my husband's tooth starts to ache on the plane. He toughs out the pain until finally we end up in the ER. I spent hours calling oral surgeons and endodontists. As soon as the receptionist here, Amber, picked up I could tell she was going to be the first to give a darn about my husband being in excruciating pain. I explained that the earliest we could come in was 2, because of the 6 hour time difference at home (our insurance company in Hawaii wasn't open until 8am). She got us a 2:45 appointment, spent her own time online helping me figure out how to use our insurance in Jacksonville, explained why my husband was feeling like he was, contacted the emergency dentist we saw in Georgia on our way down to Florida, and then at 2 (before our appointment) called the Hawaii insurance company to work out payment. Between dentists not working on Fridays in Georgia, to no help from anyone here in Florida, to this level of help and caring had me near tears when I finally dropped my husband off for his appointment. I will be forever grateful for this office and their staff.

- Mary Hirose

I now understand why I was referred to this team of experts! Very kind and caring group. Explained and reiterated what would be implemented in my case today. It was my pleasure to be their patient. Great job!

- Sheila Jaskowiak

Awesome experience!

- Ali Reynolds

Absolutely NO pain during my root canal!

- Ginger Hasty