Testimonials

This team is OUTSTANDING. My overall visit couldn’t have gone any smoother. The office coordinator, Amber, was extremely cheerful and knowledgeable from my initial encounter of scheduling my appointment. She helped me complete any paperwork needed and obtained all of my insurance information prior. She answered all my questions and helped serene my fears as well as clarify what the treatment entailed. She truly showed me she cared about me and my pain as a patient that mattered to her, which is very hard to find in any business. Dr. Varella then put all my fears to ease. I was extremely apprehensive about the procedure I was about to endure. My fiancé assured me I was in wonderful hands and he was extremely gentle. I absolutely despise going to the dentist due to the fear of the needle. I couldn’t believe how considerate Dr. Varella was toward my feelings of anxiety. He comforted me as well as his assistant Heather. She took excellent care of me and helped me relax. She reassured me everything was going to be okay and they were going to relieve me of the tooth pain I was experiencing. Abbey, the other assistant was just as helpful and friendly also alleviating my fears. He evaluated my tooth in depth and explained everything thoroughly, as well as answered all of my questions of alarming concerns due to my fear. He has a technique that is amazing. The initial injection didn’t hurt one bit! I couldn’t believe it! I immediately applauded him for his gentle ability and thanked him. Once I got past the shots, it was smooth sailing from there. He worked quickly, yet efficiently to take the best care of me and give me a terrific result. The office is extremely clean, elegant and up to date with all the latest equipment including a microscope to see inside my tooth which helped him find 4 canals inside my tooth! I wish Dr. Varella did generalized dentistry because he would be my dentist FOR SURE. This well-equipped team is top notch. I would NEVER recommend another endodontist. They even stayed after hours to help me get out of pain! After speaking with him personally, he actually taught some of the dentists and other endodontists here in the Jacksonville area at the University of Florida. He is overall a good family man and has a well-established team that went above and beyond. I can not thank Varella Endodontics team enough for the wonderful care I received. I will be sure to tell everyone I know where to get a root canal if needed. You Guys ROCK!! -Ray B.

- Ray Bradford Jr

I can't say enough about how amazing this group is. Amber was very welcoming when I walked in the door and Dr. Varella and Heather took excellent care of me. This office stayed open over 2 hours after closing because they knew I needed them. I needed a root canal on two teeth they took their time and explained thoroughly what they were doing. Amber was also very clear in helping me with my insurance and explained my billing to the penny. I would go back just to have a cup of coffee and hang out with them.

- Susan Fowler